Privacy Policy

Last Updated: September 2026

At Dhruti Chhangani (dhrutichhangani.com), your privacy is of paramount importance to us. This Privacy Policy details how we collect, use, and protect your personal information when you visit our website or purchase digital products.

1. Information We Collect

When you place an order or interact with our site, we may collect:

  • Identity & Contact Data: Your name, email address, and billing address.
  • Transaction Data: Details of products purchased, order date, order value, and order reference IDs.
  • Technical Data: IP address, browser type, and operating system used to access digital downloads for fraud prevention and download quota tracking.

2. Payment Information Security

We do not store any sensitive financial information (such as credit card numbers, debit card PINs, or UPI MPINs) on our servers. All financial transactions are securely processed by PCI-DSS compliant third-party payment gateways, specifically Razorpay.

3. How We Use Your Information

We use your information exclusively to:

  • Deliver your purchased digital e-books and send download access links.
  • Send transactional notices, order confirmations, and receipts.
  • Provide responsive technical assistance and customer support.
  • Comply with applicable legal, taxation, and statutory obligations.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We share data solely with trusted service providers necessary for operating our platform:

  • Razorpay: Payment processing.
  • Prism Inbound: Technical infrastructure, fulfillment, and customer support management.

5. Data Retention & Security

We implement industry-standard 256-bit SSL encryption to safeguard all data in transit. We retain order records only as long as necessary to fulfill legal and accounting requirements.

6. Your Rights & Grievance Redressal

You have the right to request access to the personal data we hold about you or request its correction or deletion. For questions or grievance redressal, please contact:

Privacy & Data Officer:
Email: contact@prisminbound.com
Registered Address: Malad West, Mumbai – 400095, Maharashtra, India